The patient was treated of hiv
Medical treatment was good as much as Doctor we appreciate
The patient was treated of sarcoma
So far am very pleased and encouraged by the reception and the consultation so far done. All the way from communication back and forth to guidance for invitation, VISA and payments
Arrangement for travel was properly coordinated
Arrival and hotel arrangement was properly coordinated . It was my first time in Israel but I felt welcomed and well
Received. Hotel are good
I have to see two more doctors and do other tests before Sunday and I can say they have treated me well, very friendly patient and understanding doctors nurses and support staff
I thank God for them and for bookimed
I will be able to give a detailed feedback after Sunday when I finish with the doctors and get my medication
The patient was treated of brain tumor
I worked with bookimed to explore options for brain tumor surgery in Turkey.
In less than 24 hours after filling out the form online with basic information, received a call from bookimed specialist.
It was very helpful that Ivan Koval spoke both Russian and English.
Upon sending patient's scans, Ivan was able to give his feedback on urgency of the matter and relayed all of that in both languages.
Within one day, we received responses from 2 clinics. With Ivan's help we were able to evaluate both bids as well as quality of facilities.
It was very reassuring that Ivan knew the names of the specialists that I had already researched.
Since the parents of the child insisted that I made at least one contact directly with the clinic, the delay of the direct response and the quality of the bid were very disconcerting. Direct contact with a clinic was done by the clinic's administrative staff who began making contacts with orthopedist and ophthalmologist (based on symptoms caused by the brain tumor!).
Contrary to the parents' expectations, direct contact was not "more economic" but turned out to be too vague and still unclear if the correct department was ever consulted.
Ivan's situation was very difficult as he had to deal with a family who made decisions based on the cost (no regard for quality) and word of the mouth (no differentiation as to which procedure was done). He was very patient and compassionate to the fate of the child. Ivan was able to relay to the child's parents diagnosis, bids, comparisons, and complexity of the procedure to be performed.
It takes several hours per day and several days to coordinate the correct diagnosis based on scans and numerous phone calls between different time zones to coordinate quick and accurate response. I received updates and calls as soon as they came in which implies that Ivan worked 24/7 to make the best arrangements.
While my initial contact was a shot in the dark, over the course of few days I began to appreciate the sense of confidence that comes from having a trained medical specialist to represent your interests when "shopping" for a brain surgeon. No amount of googling and online reviews can substitute opinion from a trained medic in dealing with various clinics.
At the end of the day, I feel that having Ivan to oversee the process from admission to the RIGHT clinic to take care of the RIGHT procedure (brain and not foot) all the way to discharge is a solid form of medical insurance.
Hope and faith work miracles. If you have hope and opportunity, you have to use it undoubtedly. And the first decision that springs to mind is the sole right. Everything was performed qualitatively, people are responsive.
I want to say thank you to Sofia (Coordinator of International Patients Support), who helped us to make a right and sole choice. She provided us with all pros and cons, helped to make a right decision.
The patient was treated of larynx cancer
There are no comments for this review.