Discover the Best Clinics and Costs for Diagnostics in Austria 2024

Hello! For the first time, I sincerely want to leave a response, because it can save someone's life. My husband suffered a stroke, I will miss the details, as this can draw on the book ... But the point is that this is a great grief, as in principle any disease. After the ordeals and treatment, by the way, among our best specialists my husband could remain disabled. How pathetic it did not sound, but Bookimed was sent by fate. After discussing the diagnosis, my wishes and requirements, we went to the clinic in Laznitzhoe (Austria) And then starting from A to Z I can assure that everything was at the highest level. Special thanks to all the doctors of the clinic, Dr. Anne and the translator Manuel. Accommodation, treatment, medication and accompaniment of an interpreter were included in the price. My being with my husband was also unhindered and cared for me, too. This is not just a course of therapy, treatment, but also care and a wonderful atmosphere of the clinic, the staff and the wonderful nature around. In this all the most important thing is that my expectations from treatment not only justified, but also surpassed. Do not waste time on treatment here, and the sooner you get into a country where people are responsibly treated and their health as the highest value, the sooner you will be cured. I love my country, we pay taxes here, but we can not get quality medicines or treatment even for money and spend only our health, and it's priceless) Thanks a lot Bookimed, I hope that you will continue to keep this level. In the mountain is very important someone's support and guarantee that the services will be of high quality - it gives HOPE))) p.s. World peace

Everything was fine. Bookimed was very kind to find me an appointment pretty short notice in Vienna. The surgent was very professional. The only thing I would have preferred was to pay with a credit card. I had to go to an ATM and pay cash.

Hello. I just wanted to mention some of the things that happened, so that your team is in the loop of what your customers are going through. I was contacted by Dr. Sadeq, which was very pleasant to communicate with. Roman on the other hand, was not clear about anything from the beginning. Saying “don’t worry, it is okay.” After confirming the doctors, and sending all my medical files 2 weeks ahead of time, I came to realise that the doctors have no idea about my condition. I walked in to a confused doctor, not even knowing that I have heart failure. I saw this as quite unprofessional that they haven’t even had time to review my documents. Once the doctor asked for my files, Roman did not have them, and I was forced to give a brief summary of what happened. This made me feel that my case was of no interest or importance to the representative. After finally managing to see the surgeon, he said that was the only day he was available (March 2nd), and that he was flying for work elsewhere. He had asked me to come back on the 16th of March. I could not believe that, as I have paid for tickets, plus hotels for two people (my mother joining) for 10 days in Vienna, when the doctor is not even there to do the surgery I was supposed to do. Do you know what the costs are of this mishap? After that, we ended up seeing another cardiologist recommended by the cardio surgeon. He was great, but when we came back the next day for ROman’s set appointment, it turns out there was no appointment, and he “had to go” and left me to deal with the hospital. The communication with Roman was horrible. I was just waiting in the lobby for 3 days not knowing what will happen, what are the fees, and no warnings or consultations. Especially when an x-ray costs 2,500 euros, I would have appreciated an initial warning of the costs. Not just “come pay” style that he has. That is as much as the biopsy, which I will still have to do in the future. I have experience with companies like yours, but the unprofessionalism, lack of communication, and unorganisation is unprecedented. I am going out of my way just to clarify what my experience was with your team, with handling things. The hospital and doctors were great. It was just the missteps by Roman that was upsetting.