Treatment reviews in Israel

171 reviews

The patient was treated of drug addiction inRenaissance Rehabilitation Center

Yes, everything is fine, I liked everything very much, probably one of the most comfortable rehabilitation centers that exist in the world, you feel at home without any restrictions like in the others !!!

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The patient was treated of ankylosing spondylitis inSourasky Medical Center

Of course, the prices bite at the clinic, but the clinic is excellent (qualified specialists picked up a good treatment, I will return to the clinic for a consultation soon)

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The patient was treated of lung cancer inSourasky Medical Center

The medical team was very helpful and supportive. Everything was organized in a timely and professional manner. We’re very thankful to Bookimed and Sourasky medical center!

The patient was treated of bladder cancer inHadassah Medical Center

I am extremely pleased that I met with the doctor in the clinic. Thank you bookimed for choosing this particular clinic

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The patient was treated of west syndrome inSourasky Medical Center

Good day.
Thanks to Dmitry, because we closed our question through a Skype conference. Initially, we only needed a doctor’s consultation. As a result, we spoke precisely with the professor that we needed. And he answered all our questions.

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The patient was treated of varicosity inSourasky Medical Center

Everything is fine, the doctors liked it. The consultations were successful.
We decided that we received enough information and that we no longer need consultations with other doctors

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The patient was treated of colon cancer inHadassah Medical Center

VIP treatment. Clear, Fast schedule and execution. However, it is relatively expensive. You need to consider loading you debit cards properly before starting with any procedure.

The patient was treated of sleep disorder inLoewenstein hospital Rehabilitation center

Everything was great. They got a little confused with the time of admission (it was not possible to find out whether it was from the side of the clinic or Bookimed), and since the clinic is in another city, it was difficult to immediately adjust their plans. In the end, everything ended well. Thank)

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The patient was treated of epilepsy inSourasky Medical Center

Thanks to the doctor, coordinator Alexander, quickly picked up the treatment, the clinic was satisfied with the qualifications of the staff and attention to the patient

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The patient was treated of breast cancer inAssuta Medical Center

We enjoyed working with Bookimed. They reacted super quickly and were courteous and helpful. The consultation with Dr. Scott was quite useful and informative.

If we need to consult with someone in Israel again medically, we will go through Bookimed.

Thanks!!

Best,

Vladimir

Comments

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    Angelina Ivanenko Bookimed medical coordinator Jul 16, 2019

    Thank you for your review! We are happy that you are satisfied with our work and the quality of the received medical services.

The patient was treated of lupus erythematosus inSourasky Medical Center

They were extremely helpful and accommodating.
The team nade it easy to book the appointment as well as following thru with another appointment .
Dr Anouk was extremely thorough and efficient.

The patient was treated of ankylosing spondylitis inSourasky Medical Center

Bookimed specialists recommended an experienced doctor in a good clinic, without them it was difficult to determine the place for consultation. Since personal examination is expensive, I decided to find out the feasibility of such a survey in the format of consultation by phone (via Skype), which is about 4 times cheaper. The well-known doctor competently and professionally held a consultation, no questions left.

What you liked:
- bookimed themselves translated downloaded analysis results and any conclusions that I received from myself in Moscow;
- Skype offered a translator (I did not need it);

What did not like:
- It was not possible to schedule a video call on the day I needed because of discoordination, but then they figured out;

Total: in my opinion, a hangout with a doctor is appropriate in those cases when it is necessary to make a decision on a transaction with a high cost, it is faster, cheaper and organizationally simpler than a flight. In general, I liked how bookimed fulfilled the request.

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The patient was treated of glomerulonephritis inSourasky Medical Center

Антон Вольвак лучший координатор сервиса bookimed,спасибо ему за поддержку на всех этапах!
Что касается консультации в клинике, врач-нефролог сказал,что нет ничего страшного,что важно, так как мнения врачей на родине разнятся, думаю,что ещё в будущем обращусь для контроля состояния, но только если меня будут вести другие координаторы самой клиники, так как была немного неприятная ситуация с ними,надеюсь больше не повторится.

The patient was treated of hiv inSourasky Medical Center

Good day! During this treatment, I was only twice in this medical center, both times in the laboratory for blood donation, I waited 1 hour for the first time, 30 minutes for the second time, despite the fact that there was no visitor except me. All other actions, including the consultation of the doctor, were not in this clinic, so it is difficult for me, based on the foregoing, to make a different assessment. Also about the doctor. I was given the wrong doctor who was originally declared. I do not know anything about the current attending physician, please provide the data whenever possible. The doctor's conclusion, by the way, was also not carried out on Ichilov’s form — on a regular sheet and contains not the appointments that were made as a result, the doctor’s explanation of the side effects of the drugs (but I was going there, because your specialist said medicine without side effects and this was the key for me), appointed in the end and containing quite strong side effects.

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    Nastassia Piklas Representative of Sourasky Medical Center May 13, 2019

    Добрый день, Елена. Благодарим вас за ваш отзыв. Вы обратились за помощью 16 апреля. 18 апреля вы подтвердили ваш приезд и 21 апреля уже были в медицинском центре. Вам помогли с бронирование отеля, без предоплаты. Встретили в аэропорту и отвезли в отель. Ввиду того, что это была неделя Пэсаха, медицинский центр работал в сокращенном режиме и лаборатория выполняющая необходимые вам исследования не работала. Доктор, курирующая ваше лечение, открыла лабораторию исключительно для вас и дала распоряжение лаборантам провести исследования в срочном режиме. В воскресенье вы сдали анализы и прошли КТ организма в понедельник были готовы все исследования и вас приняла врач.Вы не ожидали сдачи анализов крови. Вы ожидали процесс оформления вас и открытия лаборатории исключительно для вас. Так же, вам было разъяснены причины, по которым врач заменил одну схему, с минимальными побочными действиями, на другую. Первый препарат, мог вызвать у вас резистентность с антибиотиками, которые вам придется принимать довольно длительный срок. Но вы сможете к ней вернуться, после окончания курса приема антибиотиков. Вам так же было разъяснено, что большая часть недомогания, которое вы испытываете, связана не с препаратами, а с сопутствующим заболеванием, которое было вызвано основным. С момента вашего обращения, вы каждый день остаетесь на связи с координатором центра, который незамедлительно направляет все ваши сообщения врачу и дает вам ее рекомендации. Вы всегда имеете возможность воспользоваться мнением другого специалиста, для получения его рекомендаций. Но они останутся неизменными на протяжении срока приема антибактериальной терапии. Желаем Вам как можно скорее восстановиться. Здоровья Вам и Вашим близким.

The patient was treated of ovarian cancer inSourasky Medical Center

Very positive experience meeting with Prof. Grisaru, Very helpful Bookimed team, made sure the doctor appointment went smoothly

The patient was treated of fibromatosis inSourasky Medical Center

They were okay, accepted well, but did not receive any translations or MRI translations. Returned with a single disc. The treatment was not prescribed, they said let's wait three more months.
I can not say a good clinic or a bad one, came without results, received one recommendation to wait three months.
The MRI was scheduled for one day, they did it on another day, they arrived at the MRI at 16:30, and they did it at 9 pm. Even in Ukraine, I did not come across this, sometimes it will be delayed for an hour, but until nine in the evening, my wife even had hysterics. While waiting, no one was with us, just waiting at the office.

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The patient was treated of hiv inSourasky Medical Center

Thank you very much for the help and the examination. All the bistros were done. The doctor was very good, he took and prescribed the medicine and explained everything is good! Thanks! Only with the payment in the wedge we did not understand the accompanying staff! People come for the first time without knowing anything; they don’t help and explain! With payment, you should not tell people that beforehand such large sums would be paid at the clinic! We paid sent a check and on the second day everything was paid for! Do not enter people in zabozhenie! We are very much overpowered because of the payment is not correct, this is a very large amount! You must correctly explain to people about payment! thank

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    Nastassia Piklas Representative of Sourasky Medical Center Mar 28, 2019

    Добрый день. Благодарим Вас за отзыв. Возможно, это ощущение возникло у Вас, так как вы не находились с пациентом в клинике, а только общались с ним по телефону. По Вашей просьбе, вам был предоставлен счет на оплату медицинских услуг 12 марта, за неделю до прилета пациента. Так же, вам были разъяснены другие способы оплаты: банковской картой либо наличными. По своим соображениям, вы решили не оплачивать счет и перевести деньги на карту пациенту. С его слов, он эту карту забыл дома. Нами было рекомендовано воспользоваться для перевода денежных средств лично пациенту системой Golden Crown либо MoneyGram. Которые просты в снятии. Вы решили воспользоваться услугами другой платежной системы Western Union. Из-за чего у пациента и возникли трудности. Так же, хочу отметить, что в работу сотрудников не входит решение финансовых и бытовых вопросов пациентов. Но несмотря на это, вашим родным помогали все дни прибывания в Израиле со снятием наличных, заказом такси и т.д. Сотрудник центра, непосредственно связывался с представительством Western Union, чтобы помочь пациенту решить возникшие у него проблемы. Пациента встретили в аэропорту, предоставили ознакомительный трансфер в клинику. Помогли решить вопрос с оплатой лекарства в аптеки из-за рубежа. Объяснили про процесс получения возврата налога в аэропорту. Координатор Bookimed все время пребывания ваших родных в Израиле оставался с Вами на связи. Сопровождающий в Израиле был все время на связи с Вашими родными. Мы будем рады личной встречи с вами, через два месяца, когда пациент вернется на контрольное обследование, чтобы вы могли лично пообщаться с сотрудниками и дать оценку предоставленных услуг.

The patient was treated of osteoarthritis of the hip inSourasky Medical Center

We are grateful to the Bookimed staff for organizing our trip to a foreign clinic. The coordinators were all the time in touch, helped in all questions. I recommend Bookimed!

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The patient underwent check-up inSourasky Medical Center

Some doctors in the general check-out are not competent enough, very extensive consultations are based on the word of the patient only, in contrast to additional examinations.

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The patient was treated of warthin's tumour of the parotid gland inSourasky Medical Center

My family experience in Tel Aviv with the healthcare was very good both in Sourasky Medical Centre and Assuta Hospital. We were here for my father’s treatment.
The treatment received and the operation were spot on and done by the best specialists with the best results possible.
We consultations and treatments from: Professor Dr.Zvi Ram Neurosurgeon, and Professor Dr. Feinmesser ENT and Maxillo Facial Surgeon and their teams are some of the top surgeons in the Israel and in the world. Same with Professor Dr. Amit Ami Obstetrics and Gynaecology and IVF is a lead specialist in the world.
It was a pleasure and an honour to meet and be treated by them, knowing that we are in the best hands in the world.
The treatment plan and coordination of it was excellent and through all the way the medical staff was very professional and reassuring manner, answered all the questions.
Denis Mosher our Medical Coordinator was extraordinary. He was both very professional and did his job at a very high standard, and had an easy going and reassuring manner that put us all a ease in moments of tension due to the medical problems for which we came in Israel. He had very good recommendations for eating in town and for visiting and we had some nice talks with him and got a very thorough insight about Israel traditions and life from Denis. He was both empathising and being very respectful and professional in the same time.
All in all the whole experience was as good as it gets and we were very pleased with the results.

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