high price level

2 days clinic's response speed

601 patients have already received the treatment plan

Matzpen Mental Health Center reviews

high price level

2 days clinic's response speed

601 patients have already received the treatment plan

Matzpen Psychological Counseling Center is a private clinic for neurology, psychotherapy and psychiatry which specializes in the diagnosis and treatment of mental and neurological disorders and diseases, the treatment of addictions, as well as helping with the psychological problems and psychosomatic phenomena.

Matzpen Hospital is the first specialized clinic, which began work in the format of a complex patient treatment of psychiatric and neurological diseases in Israel. It is the leading clinic of the country, which are united together the best of Russian specialists for work with Russian-speaking patients. The Psychiatry is an area of medicine that requires the mandatory communication with the patient in the same language. Matzpen Center is first hospital which used telemedicine services for the treatment of psychiatric, psychological and neurological problems in Israel.

About hospital

Hospital's rating according to patients' reviews Matzpen Mental Health Center

The ranking is based on scores and reviews of hospital's real patients only

16 patients' reviews
3.9
S
The patient was treated of autism

We were counting on professional diagnostics, which was originally announced in the clinic's proposal. In the end, a waste of time and money (not very small). Diagnosis of autism in Matspen is reduced to a banal poll by "experts" of dubious qualifications of parents about the health of the child, habits, diet and problems. What any psychiatrist does at a free reception. It is clear that this is important, but, excuse me, during the week every day, different experts simply conduct a survey on the same questionnaire - that's too much! Given that these surveys cost around $ 4,000 plus $ 100, the minimum price for housing in Israel, not counting food and so on. In the end I would like to offer them a video with my answers, and save time and money! Of the experts, in my opinion, only two are sensible: they are the head of the clinic-doctor Vitaliy and the ABA-therapist Jeanne. It seemed to me that only these two people from all specialists are really interested in their work and are laid out to the full. The rest, frankly, they miss it. Blood from the child was taken from the veins from the fourth time in a room similar to an ancillary, EEG could not be done, woke up the child, but only 50% returned the money for the procedure. The only bright spot from this whole story is the ABA therapist Jeanne, whom we are very grateful for, she managed to achieve a lot in 10 lessons with the baby. I think that Dr. Vitaly would also be useful to us, but we refused his services, disappointed by the clinic as a whole.


Clinic Response:
The


"Dear Elena, good afternoon, first of all, thank you for pointing out all the points in the diagnostic process that disappointed you.We will certainly analyze, and more than once, all pritenzii and as always, we will do our best to help the visiting children and their parents.



Unfortunately, we have to admit that in cases where instructions for preparing a child for inspections or analyzes are not being met, they do not turn out on their own. And the overwhelming majority of parents are happy and grateful when to each of their children to a large extent each of the specialists treats with great attention and yes, he asks many similar questions. This differs the approach of foreign clinics in general, and the clinic Matzpen in particular. We continue to, despite some dissatisfaction on your part, we will ask the same questions to parents until we are convinced of the objectivity of our conclusions. This will happen only in live communication, and not through video, as you suggest. And this is the specificity of diagnostics of children with developmental spasms or autistic spermatrom, regardless of whether you like it or not.



You agreed with our proposal to repeat the EEG check again, because it really sometimes happens that the kids do not fall asleep the first time (and we do NOT use any sleeping pills and chemistry). But for some reason the next day, constantly being in correspondence with her husband, refused.



Of the three specialists who were supposed to deal with your child, you spoke passionately about two people, but did not even start with the third. Therefore it is not very clear, but whether you really planned to come to the full course or it was originally intended, under any pretext, to reduce everything to a minimum, perhaps because of a lack of funds.



You have a wonderful baby and we sincerely wish him all the best!"

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Y
The patient was treated of schizophrenia

Yes, the treatment was OK and the key to that is that the specialists keep to the internationally recognised protocol. The medicines were picked up effectively, though some side effects were present which is inevitable in the cases like this. Generally I would recommend it to those who seek treatment related to psycho conditions.

Your coordinator, Alyona, was very customer-oriented and I was compelled to use the services, although I inadvertently was guided by my own considerations as well. Generally I would and I think I will address your services again in the near to medium future.

Thanks.
Yevgeniy

D
The patient was treated in this clinic

Thanks to the huge clinic Matzpen. The competent specialists working in this institution helped our family, namely my daughter. Thanks to Dr. Vitaly, who worked with his daughter, thanks to Irina Haytovich, who picked up the right treatment for us. Thanks to you everything is getting better. My daughter was on the mend! We will remember you always !!!!!! And God willing, we will definitely come to personally thank your team. Thanks to Diana, who advised us! My girlfriend was rescued in this clinic !!!!!! Low bow to you.

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S
The patient was treated in this clinic

Grateful to the staff of Matzpen for their help and support in a difficult life situation. Great people and professionals work here!

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N
The patient was treated in this clinic

Many thanks to the experts of the "Matspen" center for their help in the treatment of our son N. Thank you for your professionalism and attentive attitude to our child.

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The patient was treated of schizophrenia

N
The patient was treated of anorexia

G
The patient was treated of schizophrenia

K
The patient was treated of schizophrenia

G
The patient was treated of schizophrenia

K
The patient was treated of schizophrenia

T
The patient was treated of schizophrenia

N
The patient was treated of anorexia

E
The patient was treated of autism

V
The patient was treated of autism

N
The patient was treated of anorexia

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Anonymous Mar 20, 2019
The patient was treated of kidney cancer

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Aleksei Mar 20, 2019
The patient was treated of benign prostatic hyperplasia (bph)

I have no complaints about the doctor and the clinic, but I did not get what I wanted.

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Tatiana Nikolaevna Mar 20, 2019
The patient was treated of hemangioma

Thank you, the doctor listened carefully and said that why was I satisfied with everything after the visit !!!

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